How do I make sure my candle doesn't tunnel?
Tunneling is when the wick burns straight down the center of your candle without creating a full melt pool. To avoid tunneling, allow your candle to burn long enough during the first burn until the entire surface of the candle melts. Depending on the size of the candle this can take 3-4 hours.
Why should I trim the candle wick?
Trimming a candle wick is important for safety and for the best quality of burning. A wick that is too long can cause the candle to burn too quickly, or even flare up due to the large flame. A short wick will help the candle to burn more slowly and evenly, providing a better, longer-lasting burn. You should trim your wick before you light it- every time.
Why does my candle look like it has wet spots?
The term "wet spots" in candle making refers to the spots or patches in container candles that appear to have air, or a wet spot showing through the glass. This is simply where the candle wax has not adhered to the jar. Wet spots are extremely common and will not inhibit the functionality of your candle, just the aesthetic appeal.
Why does the top of my candle look rough and bumpy after I burn it?
It is not unusual for soy candles to have a rough top after burning. This is another natural occurrence with soy wax. This occurs because the hot wax is cooling at different rates of speed. This is a good indication that you have a soy wax candle and not a candle mixed with other waxes or additives.
Do you use essential oils in your candles?
We use premium fragrance oils that do have a small percentage of essential oils (varies depending on fragrance), but we do not use straight essential oils. Many essential oils tend to evaporate quickly when they are burned which in turns causes the fragrance to lose its aroma much faster.
Manufacturer and retailer expressly disclaim all liability for damage caused by wax, soot, smoke or fire. Please respect the fact that candles create their beauty through the use of fire. Burn carefully.